Studio Vale – Delivery Information

At Studio Vale, every order is handled with care from our warehouse to your doorstep. Whether you’re ordering framed prints, canvas art, decorative wall pieces, or other artwork, we take care to make sure your order arrives safely and in good condition.

🚚 Delivery Options & Shipping Costs

Shipping costs are calculated automatically at checkout based on your location and order details.

Estimated Delivery Times

Standard Delivery: 4–7 working days
Express Delivery: 3–5 working days
Priority Delivery: 2–4 working days

Delivery times may vary depending on your location, especially for remote areas.

🚛 Logistics Method

At Studio Vale, all orders are shipped through trusted third-party logistics and courier partners. Depending on your location, your order may be delivered by local or international shipping providers.

Once your order is dispatched, you will receive a tracking number via email or SMS so you can follow your shipment until it reaches your delivery address.

Deliveries may be completed through standard courier services, express delivery partners, or local last-mile delivery services depending on the destination and service availability.

📦 Packaging & Handling

Every Studio Vale order is:

• Carefully packed with protective materials to help reduce the risk of damage

• Securely sealed for delivery

• Quality-checked before dispatch

Framed prints, canvas pieces, and other delicate wall art may include additional protective packaging to help protect corners, frames, surfaces, and artwork during transit.

🎁 Gifting a Studio Vale Order

Want to send a piece of wall art as a gift?

You may be able to include a personalized message at checkout where available.

Selected orders may also include gift-ready packaging options.

📅 Delivery Schedule

Delivery Days

Monday to Friday

No Deliveries

Weekends or public holidays

Order Cut-Off Time

Orders placed before 1:00 PM → shipped the same business day
Orders placed after 1:00 PM → shipped the next business day

⚠️ Important Notes

Remote Areas

Delivery may take longer or include additional shipping charges.

Missed Deliveries

Re-delivery charges may apply if delivery attempts are unsuccessful.

Incorrect Address

Please make sure your shipping details are accurate before completing your order.

📸 Damaged or Incorrect Orders

If your order arrives damaged or incorrect:

• Contact us within 48 hours of delivery

• Provide clear photos of the artwork, frame or canvas, packaging, and any visible damage or issue

We will review the issue and arrange a replacement or refund where applicable.

📦 Track Your Order

Once your order has been shipped, you will receive:

• A tracking link via email or SMS

• Delivery status updates where supported by the courier

💬 Need Assistance?

If you have questions about shipping or need help with your delivery, please visit our Contact Us page.

Our support team will assist you with your Studio Vale order and any delivery-related questions.